|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
If you can't find what you want from a Manufacturer that we supply, then please contact us for pricing.
We accept card payments. If you are shopping from outside the United Kingdom, please contact us before placing your order, so that accurate postage cost is applied, and that your card company will convert the transaction to UK Sterling (£ GBP).
We accept all major Credit/Debit Cards. Back ordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
Other Payment Methods accepted are Official Orders (Please read message below), Payment on Account (Account Holders Only), Cheque (Please read message below) and Cash (Only on Delivery and Collections).
Offical Orders and Account Holders: We are happy to open 30 day credit accounts for genuine organisations such as schools, colleges, theatres, councils and most businesses.
We simply ask those who wish for an Account to register on Backstage Warehouse and complete an application form. Please contact us for a Application Form by email.
In all cases we require an official letterhead confirming the details on our application form, this can be faxed or posted. Full credit checks are made on all applicants.
Please note that all new business accounts must place and pay for their first order online before opening an account. Cutomers must then complete the registration process with your previous order number as a reference of payment. Future orders will then be applied to the 30 day credit account.
Cheque: Please conplete the checkout and select Cheque as payment. Then post the cheque for the full amount of the basket. Please make out Cheques to 'LAMPHOUSE PRODUCTION LTD'. Once it has been received, we will then deposit the cheque with our bank, and upon clear funds your order will be processed. Please allow 5-10 Days for process to be completed. Also available on collection items, card authorisation is also required as a deposit.
Cash: We welcome customers who wish to use cash. This is only recommended on local delivery and collection orders.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. To ensure that makes can be rectified please ensure that you include a telephone number with the order.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.